1.How to make your customized design products?
Please send us pictures first. Then tell us the size you need include logo,text or words.
2. How to get item price?
Most items are customzied by customers. And the customization can be different size, logo,color or package.So we can't quote you at once,
Please tell us the detailed information as below:
1) You'd better provide drawings, samples or product photos to us.
2) quantity and expected time for delivery.
3) if you need sandblasting and inner sculpture, please inform us at the same time.
4) your detailed contact method.
Notes: generally speaking, our prices include the tax for common gift boxes if there are no such requirements, please inform us beforehand.
3. What is the minimum order quantity you want?
As our MOQ or trail order quantity.
4. What is your principle for the samples?
If your sample has custom logo. We will charge you a sample fee.Because we need to set-up the logo.
If you take our stock sample and willing to pay the shipping cost.Mostly it is free.
5. how long will it last before delivery?
As usual, one week is enough for production. And for some gifts with small quantity and less complicated crafts, we can deliver earlier before the deadline. If customers need urgent orders, we can negotiate the time for delivery but you have to pay some extra expenses.
6. What is the common means of shipping?
Normally, we send samples by express.
If total weight is less than 100kg, we suggest that choose express.
If total weight is 100kg to 200kg, we suggest that choose air shipping.
If total weight is over 200kg, we suggest that choose sea shipping.
But if your time is urgent, we could discuss together to choose the best.
7. Which payment can be acceptable? and how to do it?
We accept payment terms by L/C, T/T, Western Union and Paypal.
For the sample fee, customer should pay in full.
For the mass order, customer should pay at least 40% deposit, and pay the balance before shipping.