1).Q:How did you define your model as 560/760/850?
A: The SZLH series 560/580/850 is defined according to the main parts mold's inner diameter size.
for example, 560, the mold's inner diameter is 560mm.
2).Q: What's the suitable moisture of material that to be granulated?
A:The moisture should be controlled under 20%, and the ideal range is 10%-15%.
3). Q: How long is your warranty?
A: One Year warranty for the machine, do not include the wearing parts, the main wearing part is the ring die, the lifetime is 800-1000hours for 2 layers, customer's feedback can use 1200hours
4). Q: Will you send engineers to install the plant?
A: Yes, overseas engineer service is available when needed, the labor charge is $100 per day, as well as the accommodation and round trip.
5). What kind of raw material can be used to press pellets? what is the requirement?
Raw material: hard and soft wood, agricultural straw, EFB fiber, rice husk, peanut shell etc.
the size should be ideally about 5-8mm,
6). Q:How about your after sale service?
A: 24 Hours Online Service.
All-the-way tracking service offered from placing order to delivery.
Free training for operation, debugging and daily maintenance.
We can provide professional guide installation.
One year warranty and all-round after-sales service.
Customized design and flow chart are available for our clients.
Independent R&D team and strict & scientific management system.
7). Q:The length of the screw conveyor for the SZLH560