Q1. Are you a trading company or manufacturer?
A: Yichun Xinsilu Industrial Co.,Ltd established in 1996. We are a professional manufacturer of non woven polishing wheel, metal polishing disc, flap wheel, floor polishing pad, abrasive brush, flap disc, felt wheel, diamond polishing pad and so on.
Q2. What is your terms of packing?
A: Generally, we pack our goods in carton boxes . If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q3. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.
Q4. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q5. How about your delivery time?
A: Generally, it will take 10 to 15 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q6. How quickly can you reply our question?
A: Our TM is 24 hrs online . Email and inquiries will be replied within 30 minutes.
Q7. What is your sample policy?
A: We can supply the sample for free , but the customers have to pay the courier cost.
Q8. Do you test all your goods before delivery?
A: Yes, we have a complete quality control system which ensures all the items to be tested 100% before delivery.
Q9: How can you guarantee our money safe?
A: If you are worried about your money not safe, our online trade assurance order is your best choice which is the safest way for customers.
Q10. How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.