*Are you a factory or trading company?
We are a professional jewelry factory with more than 20 years history, and have our own factory outlet store.
*What's your MOQ ?
Our stock products MOQ 10pcs, OEM products MOQ 100pcs.
*When you can delivery goods after I place an order ?
Stock products delivery within 3-7days , OEM products delivery 15-25days.
*This is my first time buy from your company, how to arrange the shipping for me?
We usually send order by FEDEX, UPS, TNT, DHL or EMS. If you have carrier account, it will be convenient for both of us.
*Can I get the samples? How long is the sample lead time?
Yes, certainly. We will provide the stock samples for free, the sample fee is refundable when the bulk order meets our MOQ.
*Can I get discounts?
Yes, we can give reasonable discounts according toyour order quantity.
*What should I do if the goods arrive damaged?
Our QC will check all goods when they ship. Please take photo to us to confirm if products are destroyed by ship. And new one will be sent to you in your new order.
*Is there any duty for the importation?
Different countries has different duty policies. Usually you can inquire to local DHL, UPS or Fedex, they should be aware of all this importation details.
Please note that the price on alibaba is for your reference. The actual price will be different frome surrent price of raw materials, exchange rate, and your order quantity. Hope you can understand us, thank you.