Q: Are you trading company or manufacturer ?
A: We are factory.
Q: How to order?
A: Send us inquiry → Receive our quotation → Negotiate details → Confirm the sample → Sign contract/deposit → Mass production → Cargo ready → Balance/delivery → Further cooperation
Q: How about Sample order?
A: Sample is available for you. please contact us for details. Once we charge you sample fee, please feel easy, it would be refund when you place formal order.
Q: Which shipping way is available?
A: DHL, UPS, FedEx, TNT, EMS, China Post,Sea are available.The other shipping ways are also available, please contact us if you need ship by the other shipping way.
Q: How long is the deliver[Producing] and shipping?
A: Deliver time depends on the quantity you order. usually it takes 7-15 working days.
Q: My package has missing products. What can I do?
A: Please contact our support team and we will confirm your order with the package contents.We apologize for any inconveniences.
Q: How to confirm the payment?
A: We accept payment by T/T, PayPal, the other payment ways also could be accepted,Please contact us before you pay by the other payment ways. Also 30-50% deposit is available, the balance money should be paid before shipping.
Q: What is your terms of payment ?
A: Payment<=5000USD, 100% in advance. Payment>=5000USD, 50% T/T in advance ,balance before shippment.