1.I have a garment that I love. Can you copy it?
Absolutely! Bring it in and we will measure and duplicate it with cloths and other options of your choosing. If you can't make it to one of our stores, you can even ship the garment to be copied to us and we'll take care of it.
Sebastien Grey still takes all measurements and helps you select all styles and options – you just provide the fabric.
2.Can I supply my own fabrics? I have my own fabric, would you use it to make a garment?
Yes, prices start at $899 for a suit and $279 for a shirt. Why does it cost more than using your fabrics? If we make a cutting mistake with our fabric, we go to the roll and grab a little more. If we are using yours, it takes more time to get acquainted with a foreign fabric and in turn, costs time and money.
3.Will you alter garments I bought elsewhere (non SG)?
Currently we only offer alteration services on non-Sebastien Grey garments to our clients, because there is limited room in our tailor shop and we feel that it is only fair to give them priority. However, if you would like to come in a design a garment with us, we'd be happy to also discuss the alterations on your old garments, as you'd become a client that day and would be eligible.
4.What happens after I take home my garment and decide I want to have it tailored more?
You have 30 days per garment to make any necessary changes to your fit. Garments beyond this time can be altered at a fee. We do offer multiple fittings before you take home your garments so this shouldn't be an issue.
5.Do you price match, give group discounts or offer package deals?
Price match, no. We do not currently offer bulk discounts, as there is no actual efficiency with increased order size. Each garment created is unique with regard to design, fabric, among other details. And because good portions of our garments are made by hand, the amount of labor required to make the garment is the same, regardless of number of garments.
6.Can I pay a fee to rush my garment?
Yes. If you choose an in stock fabric (around 500 to choose from) we can do it. The fee is $500 for 21+ days and less than 21 days is $1000, from date of order till you need the garment in your possession
7.I have a wedding/event/something and I need a suit in less than 14 days. You have my measurements and I just need to pick out the fabric. Can you make it? Please???
We never like to turn away business but in this case, we suggest you consider another option. This is custom clothing and we cannot guarantee fabrics, linings, fit and timing to always align perfectly. We understand that your last suit may have been ready for a fitting within 14 days but that isn't what will happen when we need to rush it through a precision process.