After sales support
We offer user manual and Youtube operation video as your guidance.12 month for host machine ,liftelongmaintenance service. Well- trained engineers will offer you any technical support ,any machine problem, will provide professional solution soon .Professional training team offer service in thousand of salons ,beauty centre,clinics in china, and will provide reliable setting date reference and operation advices.
1. Do you have any warranty?
Yes, we have. 12 months warranty of the main unit, 3 months warranty of parts. Lifetime
2. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need intime by telephone, whatsapp, online chat (Google talk, Facebook, Skype). Please
contact us once the machine has any problem. Best service will be offered.
3. What certification do you have?
All of our machines have the CE, ISO 13485 certification which ensures the quality and safety.
Our machines are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if machine have any problem during working at oversea.
4. Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily.
It is easy to operate by anyone with the instructions.
Welcome to DIMEI(Click to browse our shop)