Q: Are you a factory?
A: Yes, sure! We are professional makeup brush manufacturer with many years experience. We welcome you to visit our company when you come to China.
Q: Could you offer wholesale price?
A: Yes, of course. Once you reach out our MOQ, the price is bulk one.
Q: What colors available for your products?
A: We can make all colors reality as long as it is in Pantone.
Q: Are the quality of your product guaranteed?
A: We have three QC teams to control the quality from raw materials to finished goods. So please do not worry about the quality. Quality is our business.
Q: I'm shopping at your company at the first time, how can I trust you?
A: We totally understand if you have any doubt about us at our first cooperation. You are welcome to visit our company or our factory anytime you like. You can also choose trade assurance or PayPal(the faster, safer payment) for your order.
Q: I'm a potential customer, can I get some samples first?
A: Welcome to order sample from us. Once you confirm all details of your designed sample, we can produce it within 7-12 days. The sampling cost is refundable. For some existing samples, you can also get them when you pay the freight.
Q: Are you covering the duty to our country?
A: Many countries charge taxes when you import anything. You are responsible for finding out the situation in your own country. We don't accept any return or refund resulting from you refusing to pay the duties or taxes. But what we can do is declaring less value for you on commercial invoice in order to let you pay less tax.
Q:I'm looking for some products which is not shown on your website, can you make me the special order?
A: We value our cooperation between us. so, if you can show us the picture of the produce you need, our efficient co-workers will spring out to deal with your order. Our factory will speed up for your special order.