Q1: Would you send me a sample to check the quality before I order the bulk?
A1. Yes, we support the sample before you place an order. But sample charge and courier cost should collect from you. Once there is bulk order in future, we will return them for you.
Q2: How to pay?
A2: We accept T/T, Credit Card,Western Union, Paypal, Moneygram and more. Just choose or suggest your preferred payment method.
Q3: What certificate do you have?
A3: We are equipped with all kinds of certificate including CE, FCC, UL and all the materials that have direct contact with skin can pass RoHS and REACH test. We have over 60 product patents. In addition, we also have medical device manufacturer license.
Q4: Why choose us? What features edge your factory and your products out of the competitors?
A4:1. 18 years' OEM & ODM experience
2. Passed ISO 13485 under SGS audition;CE ROHS Certification, the key for you to legally use and sell the machine
3. Strong Self-development and design ability supported by Tsinghua University, one-stop service for our customers
4. Supplier of famous brands such as Lancome,Estee Lauder, Mary kay and etc.
Q5: What's your warranty Policy? Any after-sale service?
A5: We provide 1 years' warranty for our clients, and we have a unique code for every device in order to track any possible problems after sale. We promise you a very low defect ratio and satisfactory solutions for every defected product.
Q6:How about the delivery time ?
A6: If the products that you order have inventory, they will be shipped out within 1-3 working days after receiving your payment. Otherwise 15-30 days will be needed. It depends on your order quantity and deadline.