Q1: Are you factory or trading company?
A: Yes, we are factory, located in Shenzhen, Guangdong Province of China.
Q2: Can you accept customized my own logo products?
A: Yes, pls send your original samples or sketches, then we can go head to check more details info as well as the best price, shippment, layout etc accordingly.
Q3: How can I get a samples?
A: We can provide free existing products sample for you evaluation. Usually via express, such as DHL, Fedex, UPS, TNT etc, freight collected.
Q4: How much will you charge for new customized development item?
A: For OEM/customized item, new moulds are needed for producing.
Normally USD60 for a design, for buckle that depends on design and size. But mould cost can be refunded once total orders qty can meet within one year.
Q5: Can you provide free samples?
A: Yes, we can provide free samples. Pre-production samples also available if need (freight collected) for you approve & test. The orders will be start once get you confirmation.
Q6: How long will needed for production?
A: Normally 7-10 days for small order customized/OEM item, and 12-20 days for bulk production according to your qty.
Q7: What's the shipping method?
A: For small order, delivery for international express, such as DHL, UPS, DHL, Fedex etc.
For large order, delivery by ship or air. Or also can be arranged by your request.
Q8: What's your leading time?
A: For customized item, our leading time is 12-15 days. Urgent item, we also can push & delivery it ASAP.