F: How to place an order.
A: At the very beginning Keen Dragon will help to create a computer mock up for the buyer. And this is for free.After approval of the mock up, we will produce a sample shorts and send to buyer for approval. (sample charge $50.00/pc not including the shipping) If the buyer confirm the quality and style, then we can discuss about the order.
F: How to create a mock up.
A: You only need to send us the logo and idea, Keen Dragon will help you to work it out.
We prefer AI PSD CDR files.
F: How to buy a sample for quality check at the very Begaining?
A: The sample charge is $50.00/pc not including the shipping. The shipping is around $30.00 - $50.00 depending on the location of the buyer.
We accept Paypal for the sample charge.
F: How long is the production lead time for the very 1st sample.
A: Usually it will take 2-4 weeks time. Depending on the schedule of the sample room.
F: How long is the production lead time for bulk order.
A: Usually 60-90 days depending on the order qty and schedule of the factory.
F: Why the capacity of Keen Dragon is 50000 pcs per month. But the production lead time for bulk order is 60-90 days.
A: To avoid lost of money, factory can not stop and wait for order. So factory have a schedule for production over 30-60 days. That means when you place a order and send the deposit today, the soonest time we start to produce your order is 30-60 days later. During these days, we will prepare the fabric and accessories ready.
F: How to make a payment.
A: For the sample charge which total amount under $300 we prefer Paypal. If the total amount is over $300 and the buyer want to use paypal, we will request 5% extra.
For the payment of bulk order we prefer T/T
F: What is your payment terms.
A: By sea 30% -50% deposit (depending on the order qty), balance against B/L copy By air/ By courier (such as Fedex,DHL) 30%-50% deposit(depending on the order qty), balance before the shipment. We will take pic and show buyer the details before the payment.
If you want more style, please contact us! We are delighted to serve you!