1.Q : Where is your company located ? How can i get there ?
A : Our company is located in Donghai county, Lianyungang city, Jiangsu province, China. It takes 15min drive from liangyungang airport to our company.
2. Q : Can i get some samples ?
A: Yes, for most items we can provide free samples, you need just pay for the shipping fee. And for some really expensive items and custom-made items, you need to pay sample fee.
3. Q: How to get the best price with good quality?
A: Our price is competitive. Usually the price is depend on the quantity, material, design and size. If you order more, the price and shipping will be much cheaper.
4. Q: How to follow my order when goods have been shipped?
A: Usually when we send out the goods, we will update you the tracking number by email. And we will follow up the order and remind you.
5. Q : What's your delivery time ?
A : For the inventory items , we will arrange sending within 5 days , and if large quantity or out of stock , we need 10-15 days to produce .
6. How to check the goods are fine before packing and shipping?
A: Before shipping, we will send you the pictures to confirm the design, quality ans quantity. After confirmation, we will pack and ship. It's our responsibity to serve to our best.
7. Q: Can i customized the crystal products?
A: Sure, Please give us pictures, size, and then we will make the sample first. When you are satified with it, we will produce more.