Q1: How long is your Warranty? How can you carry it out ?
Usually we offer 12 Months Warranty for Android tablet ,laptop ,smart phone ( details please ask by email
Q2: Can I get samples of tablet pc?
Yes! You can!You are welcome to place a sample order to check our superior quality and service!
Q3: What's the delivery time? (How long do you need to prepare my goods?)
3-5 days for sample orders
25-35 days for bulk order (based on different quantities).
Q4: How will you deliver my goods to me? How long do I need to wait before my goods arrive?
You can select shipping options possibly, such as DHL, UPS, FedEx, TNT ,EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, Direct line, Air Mail according to clients' request.
3-7 days for international express, 5-7 days for air cargo, 20-40 days by sea cargo.
Q5: How about your tablet pc quality?
We provide unrivaled Quality - Very rigorous testing process for Incoming Quality Control, Input Process Quality Control, and Final Quality Control for every piece. We follow at least 18 QC test procedure,and do 100% FQC to ensure your satisfaction.
Q6: Can you print my brand name (logo) on these tablet pc?
Yes! We can provide professional OEM services to make it your brand even for your trial sample order, like display start up logo on screen, print/laser logo on tablet back and front and Gift box Package
Q7: How much do I need to pay for your OEM tablet pc?
If your order is over 100pcs, we can make your own brand display logo for free! About other more details, it's according to your special requirement.
Q8: What kind of payment methods do you accept?
T/T(Bank transfer), Western Union, Money Gram, Paypal.
Q9: Do you have any After-Sale Service?
Yes! We have professional After-sales Dept. follow-up R.M.A. Items services and upload product firmware and app. for you to download.
If you have any technical problem or question with the goods, welcome to contact our Technical Support Dept. or our sales directly.
Q10: Are you just trading co. or factory?
We are professional smart watch manufacturer and We can support you with the most competitive price, top Quality and Services.
Q11: Where is your factory located? How can I visit you?
Our factory is located in Shenzhen City, China. You can fly to Shenzhen airport directly, and we will pick you up. Welcome to visit our factory.
Welcome to contact Winnie for further details about fancy 2018 tablet pc with keyboard win/android 2in1and our company,I will reply you within 24hours !
Q12: Services :
10 Years OEM and ODM factory services
1:Support to customize Boot Logo, Back cover LOGO and Package Logo
2:Support to customize personalized static&dynamic desktop backgroup.
3:Support to customize the clients' specified APP as the system defaults.
4:Support to change the name and icon of partial APP according to the clients' requirements.
5. Support to provide the SDK(Software Development Kit)
Above requires the necessary images and APP provided by the clients.