Q1.What's your payment term?
Our payment term is 30% deposit, 70% balance before shipment.
Q2.Can I get a free sample?
Yes, of course .We can offer you one or two free sample for quick quality check. But you have to pay for the shipment fee when you place order to us. We will cut off the sample shipment fee at the total cost.
Q3.Can I get a discount? Could you supply OEM/ODM service?
Yes.For big order or mix wholesale order and frequent customers,we can offer a discount , meanwhile we provide OEM/ODM service.
Q4. How many days for production?
7-15 days for bags production time after you confirmed all.
Q5. Could I put my own logo on products?
Sure, customers` logo can be made by laser engraved embossed transfer
Q6. Should I pay extra for logo printing ?
yes, there will be extra charge depending on your logo style and printing way.
If you received the item in broken, please contact us and let me know how many quantity in broken.
Please email us,we will resend to you next order.
Q8.Can you do custom logo on the jewelry?
Yes,we can do custom logos by embossing,foil-stamping,silk-screening,laser engraving,or embroidering.
Q9. This is my first time buy from your company , how to arrange the shipping for me ?
We usually send order by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be convenient for both of us. If you don't have a relevant account, we will immediately create a link on alibaba and send you at the meantime, what you need to do is just make a purchase.