Q1:When can I get the price?
A1:We usually quote within 24 hours after we get your inquiry.We offer competitive price.If you are very urgent to get the price, please call us by +8615668603098.
Q2: Can you do Trade Assurance?
A2: Yes, we get $22,000 trade assurance amount.
Q3: Is there any sample fee?
A3: Samples can be free for you but the shipping cost will be afforded by your side. In the case that you need large quantity samples, you have to pay for the samples charge. But the samples charge will be deducted from your future order.You're welcomed to email us for checking.
Q4: When the samples prepared ?
A4: It will take 7-14 days after confirmation accordingly.
Q5: What payment method is accepted?
A5: In generally, T/T & L/C at sight .
Q6: How long dose it take for mass production?
A6: Around 30-45 days(seak season) or 45-60 days(busy season) after receiving the deposit or L/C at sight. We can ensure delivery Timely.
Q7:Do you accept the small order?
A7:Sure.we accept small order if your order quantity is less than MOQ, we do our best to help you by giving you the reasonable price with diligent service.
Q8:Can you do the designs for us(OEM)?
A8:Yes. We have a professional team with full experience in packaging box design and manufacturing. We can manufacture the products as per your requirements.
Q9:How do you assure your quality? Is there any method for natural material to moth proofing or going mould?
A9:For the wood raw material, we always fumigate before mass production and completely dry mass production after finished. And before packing them, we inspect them one by one carefully. We keep strict QC test for every production procedure-Garantee the Quality.
Q10:Afer receiving the product, if we find the defect fascinator, could we get the compensation?
A10:Absolutely,after confirming the defect goods cause by us, you will surely get the compensation. In fact, we always pay great attention on production control and inspect all the goods carefully before shipment.
Q11:Can you do the product test for us ?
A11:Yes, we can help arrange the test, but you have to pay the extra test fees, please provide details of the tests before placing the order, and we will put the test fees in the order.
Q12:Do you offer other service?
A12:Yes. if you need our help on purchasing any goods, just send us your demand details, we will do our utmost to help you, and reply to you as soon as we can.