Packaging & Shipping
1)Normal packaing:1pcs/opp bag,color box ,Vacuum independent packaing
2)Other packaing: according to you design.
Shipping time: It will takes about 8-10days if by sea, It will takes about 5-7days if by air
,By DHL,UPS,FEDEX,TNT,It will takes about 4-6 working days except festival and holiday.
1.If the quantity of order is not very big, we will send them to you by express delivery, such as TNT,DHL,UPS or EMS etc.
2.If order is big, we will advise you use Air Freight or Sea Freight. It through your pointed forwarders freight. FOB port is Ningbo or Shanghai.
3.If you don't have your specified forwarders freight, we can find the cheapest forwarders freight to ship the goods to your point port.
4.The balance payment should be paid before delivery to you.
1: Item will be shipped within 5-7 business day after payment received. (Excluding weekend and the holidays formulated.)
2: If you choose the express delivery, please let us know before your buy it. All parcel owned tracking number.
3: If you do not receive your item in the normal period, contact us first and we will be glad to handle well for you ASAP.
4: In order to prevent delivery failure, please be sure your address information is correct and leave us your phone number.
1. Do you have a competitive price?
Of course, we have own factory so we can offer the competitive price to you.and welcome visit our factory .
2. How can I get the discount?
The discount is up to your order quantity. Small order will have higher price.
Your rolling order can help you get a bigger discount.
Delivery time, material and Graft will influence the price.
2. About the quality
1. How do you control the quality?
Our factory has ten years experiences product manufacture. And all our workers are 10-20 years experiences in plush toys.
We check the finish product one by one, make sure the quality is good.
2. How can I do if I receive the bad quality goods?
Tell us how many pcs bad goods, sending us the photos, we will refund 2-10 times cost or remake the goods for you.
3. About the MOQ
1. What is your MOQ?
To our old customers, there is no MOQ. 10 PCS, 100 PCS… IS OK.
If you are a professional purchaser or specialize, we can do very small quantity for you. 500 pcs or 1000 pcs. We hope there will be a bigger one after that. Then there will not be MOQ to you.
4. About the delivery Time
1. Usually, it is 7-15 work days according to your quantity.
2. Your urgent order is acceptable, 10-30 days is ok. But you may pay more money.