1.Can I get disscount?
Yes, If you make big qutity for us, we can give disscount for you.
2.Can I order the products in stock directly?
Yes, all the products on sale in our alibaba.com store are in stock, we accept mixed orders with MOQ: 3 pieces per item. We can ship your order within 48 hours.
3.Can I place a sample order?
Yes, we welcome sample order to test and check quality.
Mixed samples are also acceptable. Please contact us for a stock list.
4.Can I add my logo on the product?
Yes, we can add your logo on the product, and we can provide more other customized service as your request, please contact us for more customized service.
5.Are you the factory?
We have 2 factories, OEM is our main business, we have a very professional sales system to deal with OEM orders efficently.
6.Can you make my designs / do you do OEM?
Sure, OEM is our main business, you can send us your drawing/photos of the design, our design team will help you to turn your design/idea into real products. If necessary, we can keep your design be protected under law.
7.Do you have any MOQ for OEM order?
Our moq is 30 to 200 pcs depend on the designs .
8.How long to produce a customized design ?
our production time is around 7 days to make a new mould .for the main customized order ,production time is 7 to 15 days
9.Can I use any stone I like for my jewelry?
Sure, if the stone you choose are normal store which can be buy from the market directly, we can purchase it for you or you can purchase by yuorself and give it to us for producing the final products. If you are looking for special stones, such as those speical design and size stones we are using for Lotus Fun product, we can also do it for you, because we have our own stone factory, we buy the raw stones and able to make it to different kinds shapes to support the entire design of our jewelry.
10.Can I custom the packing?
Sure, We can custom the packing depend on the quatity.
11.If quality problems happen, What should I do?
You contact with us about the problem, We will try our best to handle the quality problem.