Q: Delivery time
A: For samples cotton bud products, 7days; For OEM, 20-30days after receive deposit
Q: Payment terms
A: T/T (Telegraphic transfer/ Wire transfer): 30% for deposit, balance before loading the goods. Other payment terms can be negotiated
Q: Are there any requirements to be able to buy from you?
A: There are no minimum requirements. Our regular customers range through individuals, small business, retailers, traders and luxury outdoor shops
Q: Can you do OEM?
A: Yes, we can do not OEM products but also ODM. It's no problem.
- We can design the label on the packaging and cartons as required for your brand.
- Cotton weight and stick diameter are adjustable according to customers' requirements
Q: We would like to have a look at a sample before we continue with the orders. Can we obtain a sample from you?
A: Yes, we can provide samples of all our products. Simply click on contact us and send us your requests. Free samples of cotton swabs, freight collect.
Q: Can I get a discount?
A: The larger the order, the lower the costs. Please feel free to contact us.
Q: How does your factory do regarding quality control?
A: Quality is priority. Jiejieya people always attach great importance to quality controlling from the very beginning to the very end.
1. All raw materials we used are environmental-friendly;
2. Skillful workers care every details in handling the producing and packing processes;
3. Quality Control Department with 10QC specially responsible for quality checking in each process.
Q: What information should I let you know if I want a quotation?
1. Gram of material
2. The size of the product (Length * Width * Height)
4. If it is possible, pls also provide with pictures or design sketch for checking. Samples will be best for clarifying, if not, we will recommend regular products with details for reference.
Q: Where is your factory located? How can I visit there?
A: Our factory is located in Lishui City, Zhejiang Province, China. All our clients, from home or abroad, are warmly welcome to visit us!