Q1. Is it a reliable company?
ATHMED reply: Beijing ATHMED Photoelectric Tech Co., Ltd. Is established in 2005, engaged in R&D, sales and after-sales services of aesthetic devices & medical laser equipments, even part of IT area and Real estate sector. We have a professional team integrating with optics, machinery, electricity and medicine, to keep us ahead on in this field. ATHMED factory covers 500M2 and has branch office in Tokyo of Japan. All provide ATHMED is a reliable manufacturer and suppliers.
Q2: What about the delivery?
ATHMED reply: we can offer the door to door services by air or by sea just depend on your actual request. Such as DHL, UPS, TNT, FEDEX… by air; and the sea transportations.
Q3: What’s the delivery time?
ATHMED reply: 3-7 days.
Q4: What’s package?
ATHMED reply: strong and beautiful aluminum alloy case/carton case/wooden case.
Q5: Do you have any timely technology supports?
ATHMED reply: we have a professional technology supporting team for your timely services. We prepare the technical documents for you, also you can contact us by telephone, webcam, online chat (Wechat, MSN, Skype, yahoo…).
Q6: What’s the payment method?
ATHMED reply: T/T, WESTERN UNION, MONEY GRA …
Q7: If the machines broken during the shipment, will you support us?
ATHMED reply: generally our customer will purchase the insurance before shipment; avoid any money lost from rough transportation. ATHMED will help you to solve the claims with the insurance companies to collect your money back in time.