Except man-made mistakes, we will exchange the defective with a brand new one within 14 days after you get our product. According to the guild regulations customer shall be responsible for the returning shipping fee.
All scopes and items have five years warranty.some items have life-time warranty.
Victory Optics (VO)
Q: Is VO a professional organization?
A: Yes, we have been engaged in this field for more than 10 years.
Q: How do I pay for my order?
A: We accept T/T or PayPal/Western Union etc.
Q: How will my order be shipped?
A: We use express / post air mail /air cargo/sea freight,depends on quantity and area
Q: When can I expect to receive my order?
A: Normally, 7-14days after payment and order comfired
Q: How will my order be packaged?
A: Individual white box with free fittings,good for your wholesale or retail sales
Q: What is your quality control?
A: Quality is our culture. We are 100% detailed check before shipping.
Q: Do VO products have a warranty?
A: Yes, we offer 5 years limited warranty to our products
Q: How do you make our business long-term and good relationship?
A: 1. Keep good quality, fast shipping and competitive price to ensure your' benefit ;
2. Launch new product out persistently to meet different market demand
3. Solve your problem in the first place by all Vector Optics members together.
4. Do what you want, think what you care.
5. Could you please kinldy offer us suggestion to perfect ourselves continuously.