Q1:Are you manufacturer or trading company?
A1: We are manufacturer with own factory and exporting department.
Q2: What does your factory manufacture?
A2: We are mainly engaged in pharmaceutical and packing machines, including blister
packing machine, paper card(blister card) packing machine, cartoning machine etc.
Q3: What's the lead time of your machine?
A3: Normally it's about 30~45 working days.
Q4: What's the payment terms?
A4: 30% deposit TT, 70% paid before shipment; or L/C, Western Union.
Q5: Can we check machine before order?
A5: Yes, welcome to visit our factory and check machine anytime.
Q6: Is it difficult to install the machine ?
Q6: For standard small machines, the machines will be packed with no take apart, it
comes to you to be a complete machine; you just need to connect power and
compressed air to machine, then begin to operate the machine.
For large size machines, we will take the machine apart, on condition that we do our
best to keep the machine easy to assembly.
You will get videos and instructions about installation of machine from us.
Q7: Does the machine power voltage meet buyers' factory power source?
A7: We can do it as your request.
Q8: Could you make die / mould for me, if I buy machine from you?
A8: Yes, we design and make moulds based on product sample or drawings, charge the
mould price at facory cost price.
Q9: What you can do for us if machine has problem at our factory after order?
A9: At first, please send us the report and video showing the problem, we will help solve it
through the information you provide, and if need any spare parts, we will send to you
by international express. If can't solve it well, then we will dispatch our engineer to
your site and check & solve the problem.