1. Q: Do you have a catalogue? Can you send me the catalogue to have a check of all your products?
A: Yes, We have product catalogue.Please contact us online or send an Email to sending the catalogue.
2. Q: I need your price list of all your products, do you have a price list ?
A: We do not have a price list of all of our products. Because we have so many items,and it;s impossible to mark all of their price on a list. At the same time the price are always changing because of the producing cost.If you want to check any price of our products, please feel free to contact us.We will send offer to you soon!
3. Q: I can’t find the product on your catalogue, can you make this product for me?
A: Our catalogue shows most of our products,but not all.So just let us know what product do you need,and how many do you want.If we do not have it,we can also design and make a new mould to produce it.For your reference,making a ordinary mould will take about 30 days.
4. Q : Can you make customized products and customized packing?
A: Yes. We made a lot of customized products for our customer before.And we made many moulds for our customers already. About customized packing,we can put your Logo or other info on the packing.There is no problem.Just have to point out that ,it will cause some additional cost.
5. Q: Can you provide samples ? Are the samples free ?
A: We offer sample for free, around 4-5days arrived your hand by DHL, UPS or EMS
6. Q: What kind of payment do you accept ? Can I pay RMB ?
A:Payment <=2000USD,100% in advance. Payment>=2000USD, 30%T/T in advance,balance before shipment.Please be sure that we can receive the same amount of the Invoice. And you can pay money In RMB. No problem.
7. Q : How to ship my order ? Is it safe?
A:For small package, we will send it by Express, tsuch as DHL,FedEx,,UPS,TNT,EMS.That’s a door to Door service. For big packages, we will send them by Air or By sea.We will use good packing and ensure the safety.We will be responsible to any product damage caused on delivery.
8. Q: Do youu have a guarantee of your product quality?
A: We have a guarantee of one year.
9. Q: Can I become an Agent / Dealer of Qiligang products?
A: Welcome! But please let me know your Country/Area fisrt,We will have a check and then talk about this.If you want any other kind of cooperation,do not hesitate to contact us.