Q1, How long is the delivery time?
For standard fiber laser marking machines, it would be 3-5 working days after receive deposit
For fiber laser cutting machine 25 working days after receive deposit
Q2, Payment + delivery
HS CODE: 8456110090, check import fees with this HS code.
50% deposit +50% balance, then delivery machine to customer.
50% deposit first, then we produce machine, then send customer test vedio, if ok, then pay balance.
After we received full payment, then delivery to Customer
Q3. Warranty + Service
We have online English speakig engineers for technical support everyday. We send you manual and guide video in English; it can teach you how to operate the machine.
We have 3 years warranty for laser machine.
Q4. Installation + Training
We have engineers overseas available. Machine install and training are free of charge.
Customer just bear engineer tickets, accomodation cost.