Q: Do you have MOQ limit?
A: Yes, our MOQ is 500pcs, but for trail order, any quantity is welcome!
Q: Can we get free samples for quality checking before placing an order?
A: Yes, we can offer you free samples for quality checking first. But you need to pay the freight cost. We will refund you freight cost when you order.
Q: What is the production time?
A: Sample lead time is within 3-7 working days. Normally, mass production lead time is 7-15 days ------It depends on the products quantity you ordered.
Q: Can you provide OEM/ODM service?
A: Yes, we’re warmly welcome OEM orders. We’re a silicone bracelet professional factory with more than 11 years of OEM or ODM experience.
Q: What are your payment terms?
A: Our available payment terms are: T/T, Western Union, Paypal, Cash and L/C. Normally, 30% deposit after place order, 70% balance before delivery.
Q: What is the quality of your products?
A: Most of our products passed ROHS, CE, certificates, But for new products, if not, we can consider to do it, kindly noted.
Q: What format of the file do you need if I want my own design?
A: We have our own professional designers. So you can provide JPG, AI, or PDF, etc. We will draw artwork for mold or printing screen for you.