Q1. Do you require any MOQ for your products?
A: No. we don't set specific MOQ for our standard products , volume purchasing will be offered proper discount price accordingly
Q2. What equipment can your products compatible with?
A: Our products can be widely used in switches, routers, fiber transmission equipment, test equipment , and has proven compatibility records in all major brands eg:Cisco, H3C, HP, Extreme, Huawei, Ciena, Dell,Foundry, Brocade, D-link, Alcatel, Riverstone, Enterasys, Netgear, Nortel, Juniper, ZTE, etc.
Q3. If the compatibility issues occur, what your will do?
A: If there was compatibility issue report, we will take quick actions to do troubleshooting and analyze the possible reasons
1. If it was caused by product functionality (hardware,coding..), we will upgrade the hardware, software, coding on process control.
2. If it was caused from using environment (eg.Switches,Routers new released firmware..), we will get the same equipment model to do the simulation test to verify the compatibility.
Q4.How will you ensure the products compatibility function ?
We have an experienced engineering team with over 11 years on transceivers compatibility market
We are able to have access to massive major manufacturer's switches,routers and other equipment
to verify the compatibility
We have a group of expertise who have been focusing on hardware,software,coding compatibility,and
have always been analyzing the different brands new released firmware
4.Strategic Loyalty Partners
we work very closely with our strategic partners on new released OEM equipment and enable us to expand our compatibility matrix
We have many solid connections to understand and learn the first hand information about the compatibility trend in the market
Q5. Could I use our own Logo, part number?
A: Yes, we accept the labeling and EEPROM information customization service.