Q1:How to choose the suitable laser machine for us?
A1:Because different models have differnet applications scop,if possible,you can send us more details about your requires,such as marking materials,contents,size or production capacity etc,then our sales engineer will give you some exact advices or solutions as per our experience.
Q2:Can you mark samples as per our request?
A2:Yes,certainly,we can mark free samples as per your request and send you to check our quality.
Q3:What's payment terms you accept ?
A3:You know that the laser marking machine is special customized as per differnet clients,so normally we accept 100%payment advance.
Q4:How long production time ?
A4:it's about 5-15days after received payment.
Q5:How long delivery time?
A5:Usually we delivery by air or sea shipping,most delivery by air will be about 5-10working days to be arrived in your hand.
Q6:How many years warranty ?
A6:Normally warranty one year for whole machine,but we can extend the warranty date by extra charging fees.
Q7:How to operate the machine ?
A7:The CD will instruct you to operate the machine,or our engineer can teach you face to face through remote video.