1. Q: Are your products eco-friendly/non-toxic products?
A: Our products are water based eco-friendly products. They are VOC free, formaldehyde-free and non-toxic.
2.Q:Can you provide product certificate for free?
A: as long as we buy the products, we will provide the product certificate free of charge
3. Q: What about your products quality?
A: We can provide you samples for quality inspection. If you order, we guarantee the quality is same with sample. In case of quality problem, we can sign agreements and our company will perform the duties.
4. Q: Do you provide the free sample?
A: Free sample can be sent you for testing. However, you need to afford the ship cost.
5. Q: Can you produce the products according to customer’s request?
A: Yes, our R&D center has professional engineers and Laboratory.
6. Q: Are you a factory or trading company?
A: We are a factory, and we have an international trade department.
7.Q:Worried about damage in transit?
A:Our most basic requirement is to let customers buy their own satisfaction. After receiving the materials, please don't rush to dismantle the outer packing, you should carefully check the raw material of the packing are in good condition and material model is match you ordered raw material type. If because transportation damage (who also cannot predict), whoever, as long as buyers express packages when a picture to prove, we will give you the most satisfied with the first time the processing. Make you feel like you are really free to purchase.