Q.Are you manufacture or trading company?
A.We are factory, we have our own design team and own workshop, with more than 5 year's OEM experience.
Q.Can you make me quotation and send me your price list right now?
A.Sorry, our products are all none standards, need custom-made according to client's requirements, so pls let me know your requirements, we will make drawing and quotation for you.
Q. What's your MOQ?
Q.What's the payment terms?
A. 30%T/T as advance payment, 70% before shipment.
Q.What's your delivery time?
A.25-50 working days according to your Qty.
Q.Can you send the machine to my sea port?
A. Yeah, we can, we accept FOB, C&F, CIF, CIP, both by sea and rail way. And our nearest port is Wuhan.
Q.Where is your factory located?
A. Our address: Zengdu Economic Development Zone,Suizhou,Hubei,China.
Q.Do you provide installation&debugging service?
A. Yeah, if single machine, we will send you the installation drawing and documents first, if you still have problems, we will arrange our engineers go to your place for installation guiding. If it is a production line, our engineer will go to your place do installation & debugging for you directly.
Q. Do you provide after-sale service?
A. The warranty period is one year. If there's any problem of the equipment not caused by reasonable operation in one year,we will help you solve it (If it is small problem like spare part is broken, we will send you freely;other small problem we will guide you to solve it by phone or e-mail;If the problem cannot be solved by guiding,we will arrange technician come to your place to mend it after confirmation).