Q: 1. What is the lead time?
A:Sample needs 7-10days, mass production time needs 25-30days.
Q: 2. Do you have any MOQ limit?
A: Our MOQ EXW is 1 pc for sample; MOQ FOB is 200pcs.(Depends on different type battery/battery pack)
Q: 3. How do you ship the goods and how long does it take arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive.
Q: 4. How to proceed the order when customer order products?
A: Inquiry-Confirmation-Send Proforma Invoice-Customer make payment-Arrange production-ship the goods to customers-Confirmation-Finish.
Q: 5. How to make this payment?
A: TT, Paypal, Western Union.
Q: 6. Do you offer guarantee for the products?
A: Yes, we offer one year guarantee for the products.
Q: 7. Do you accept OEM/ODM?
A: Yes, it’s available