Q1: What are the main products in your company?
A1: Our main products include switching power supply, power adapters, lithium battery chargers .
Q2: Is your product safety approved?
A2: Yes.Safety complete
Q3: How about the protection of product?
A3: Most of our products have protection of short-circuit, overload, over voltage,over current and reserve polarity. About the specific product, please consult our sales stuff.
Q4. What certificates do you have?
A4: CE, FCC, UL, SAA, GS, PSE, CB, GOST, KC and CCC.
Q5: What's your MOQ for OEM order ?
A5:MOQ for OEM orders is 1000pcs.
Q6: Do you accept small quantity orders?
A6: Yes, we accept. But no doubt that the more the amount of your order, you will get more discounts. If you have a regular monthly order volume, we also wouldlike to give you the appropriate discount.
Q7: What about the warranty of your products ?
A7: We offer 2 year warranty for all the products.
Q8: How about the producing time ?
A8: Usually 15 days for 5,000-10,000 pcs
Q9:.Can you provide sample?
A9: Yes. Free sample can be offered . And freight collect .
Q10: Can I print my brand logo on the chargers?
A10: Sure, OEM is available. Lazer printing and silk printing can be offered
Q11: What can you do if the product is broken?
A11: We promise to replace new ones to you if there is any defective happen during the warranty period, but we need pictures or video to prove the defective comes from our quality problem.
Q12: Which shipment available?
A12: Normally, we ship goods by sea, air and express (DHL,UPS,FEDEX,TNT,EMS....).
Q13: What's the Payment do you have?
A13: Currently, you can pay viaT/T, L/C, WesternUnion, paypal. More payment options will be added in the near future.