1. Is your company a factory or a trading company?
We are a manufacture but our company consists by two department that YIHAI FURS in Daying fur town is our production center which focus on production while Damei is our R&D and design center which is mainly in charge of developing new products and export works. This organization structure entrusts our cost leading strategy and professional trading service.
2. Does your company have any production experience? Which famous brands have you ever served?
Our company has more than 20 years of fur experience. For example, the famous brands that we have served are MAXMARA, ONLY, CANADA GOOSE and so on.
3.Do you support OEM or ODM?
Of course. We are very glad to produce unique products according to customer's special design, specifications, colors and so on.
4.What about your relavant confidentiality policy for the OEM designs?
We are strictly confidential about the designs from our every client. As long as not get any permission or authorization , we guarantee not to leak any information. We like to bear the relevant legal responsibility if we fail to keep our promise .
5.How about your quality controlling mechanism?
Each product will strictly abide by the complete quality inspection process. Ensuring the fur not easy to fall, We must pass drumming and dry-washing process. Ensuring not any bad smell, we must get rid of smelling procession. Ensuring not too fatty fur, we must tannery in high technology. Totally We have a world class quality control system and high-quality professional workers to ensure the quality of each product, so you don’t need to worry about it.
6.Do you accept small orders? If yes, what is the minimum order quantity?
For products with existing inventory, only one piece is acceptable.
For customized products, we need to discuss the MOQ with clients for more details.
7.Do you supply the free sample ?
One hand ,Free sample is available for the low-value goods , the buyer just need to pay the shipping cost. In other hand, the buyer should pay the high-value sample, however, we can refund the sample payment in the bulk order.
8. How about your after-sales service and return issue?
We provide 24hours*7days online service which can help you to solve any problem after selling. If the product has any quality problem, replacement is allowed without any reason.
9. What about the animal-protection issue?
All of our furs are taken from economical animals which are absolutely from the farm-raised animals. We firmly say NO to kill endangered animals, wildlife and pets.
10.How about your R&D ability?
We have a dedicated research and development team which insists on innovation and strives to develop low-cost and fashionable products to the market. At present our fur products tend to become younger and fashionable.