Q: Are you manufacturer or trader?
A: We are a professional manufacturer of racks and shelves in China over 17 years, with headquarter in Xiamen and four factories located in Nanjing, Nantong, Kunshan and Qingdao. We produce and export high quality pallet racking and shelving system which have a very high reputation among our customers. Our pallet racking, long span shelving, cantilever racking drive in rack and steel mezzanine sell very well among our distributors in Europe, Mideast, Australia, South Africa.
Q: What are your main products?
A: 1) Light Duty Shelf
2) Medium Duty Shelf
3) Heavy Duty Rack (Selective Pallet Rack, Double Deep Pallet Rack, Drive in Pallet Rack, Drive through Pallet Rack, VNA Pallet Rack, Push Back Pallet Rack, Radio Shuttle Pallet Rack, Cantilever Rack)
4) Mezzanine Floor
5) Racks protection products.
6) Wire mesh decking
7) Metal Container, Metal Box and Metal Cage;
8) Flower cart
9) Material handling equipments (Pallet truck, Stacker, Forklift)
Q: What's the warranty of your products?
A: All our products are provided 5 years guarantee.
Q: Do you accept customized dimensions?
A: Yes. We are also providing solutions for free design so long as giving us size of your warehouse and other requirement.
Q: When will make delivery ?
A: Typically standard products are delivered in 25 days. For the special products will be according to the time of setting up of tooling.
Q: Do you have any certification?
A: Yes, we have AS4084-2012 , CE.
Q:What is payment terms?
A: 1) 50% T/T advance and 50% after shipment against B/L copy
2) Letter of credit payment
May I know the status of my order?
Yes. We will send you information and photos at different production stage of your order. You will get the latest information.
Q:What is the most popular size of your products?
A: For different buyers, their favorite size will be different. We would tell you all our sizes available and give you some our advice according to your actual need.
Q: Can you send us samples before we decide to place an order?
A: Yes, we can send you samples for your reference by sea or air-express.
Q: Can you advise me 20 or 40 container would be better for my order? And how many containers would be needed?
A: Please rest assured that we will tell you what size of shipping container is the most suitable for your goods and the quantities while quotation.