3.Can they be straightened, curled?
A:Yes. you could use hair straightener or hair curler to style the virgin human hair products. However, don't do it too frequently, or the heat will make the hair easily get dry and tangled.
4.Can I dye/color the hair?
A:Yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighten the hair. We recommend dyeing darker, since it is difficult for the original colour to fade. Improper dyeing will damage the hair. We highly recommend your hairdresser dye the Brazilian virgin hair. Coloring by yourself will take a risk of not coming out the shade you want. If you can't get to a salon, please always use good quality products and test a small sample first.
5.Why the hair colors are not the same as the pictures?
A:Light shooting,Camera function,different monitors and factors affect.. may look a little different from the real products because of Different Light and Different Monitor.For slight color difference problem, it is inevitable, please kindly understanding~
If you like our products, It is recommended that you can buy one pieces Color Ring，it is helpful for you to choose the correct color for your customers~
6.About the smell
A:It’s normal to have a slight odor,We try to avoid this problem in production,We will disinfect the hair to make sure it is safe for people.
7.About the slightly hair loss
A:When you just received the hair and combed it,there will be a few hairs falling down.Please don’t worry,this is normal.
8.About the hair care
A:Please use the right way to install and wash the hair,or the hair will be damaged.If you don’t know how to do it,please contact our customer service.
9.Should i pay for the taxes?
A:If your local custom has special provisions,please let us know,we will help you to avoid the taxes.For the taxes,it will be solely bear by the buyers.
4.Do you have a return policy?
A:Yes,We are pleased to accept returns and exchanges within 7 natural days.The hair should be kept in its original state and please make sure that it will not affect the second sale.
1.Your item must be unused and in the same condition that you received it.
2.Your item must be in the original, unopened packaging.
3.Your item needs to have the receipt or proof of purchase
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If you don’t like the hair or any other personal reason returns,the customers should pay the return shipping charge.