Q:How about the sample policy? A:We can offer free samples if we can have enough stock. Sample lead time 1-2days can be arranged after you confirm
Q:How long is your lead time ? A:It is based on the quantity of your order.But normally,our production time is within 7 working days
Q:Can you help me with the design? A:Yes,we have professional designers to help with simple information such as logo and some images. Q:What is our MOQ(Minimum Order Quantity)? A:MOQ differs according to different products,and if you order more products in one time,we will offer you a more favorable price.
Q:is there any quality control? A:Our factory have a professional QC team with the strong sense of responsibility. Every working procedure is monitored by our specialists to ensure the high quality of our products.
Q:What is payment terms? A:We support T/T,paypal,western union,credit card.Full payment for small order,30%deposit,70% balance before shipment,small order welcome paypal.
Q:How about the shipping? A:1)By express,sea or air as customer request. 2)Tracking Number will be provided after sending out the goods. 3)Shipping cost depends on the different weight and quantity.
Q:After service A:customers satisfaction is very important to us !!! If you have any problems or questions,please let us know that in time,we will do our best to solve the prob lems and give you a satisfying answer.