-Service phone line keep 24 hours unblocked
-All emails will get response within 10 hours
-Any needed machine parts can be supplied with professional guiding and ordinary.
-Collect after-sale-service feedback from customer, keep improving.
1,Can we customized the bale size or bale weight?
---Of course you can,we can customized the machine according to your request,and give you our professional suggestion.
2,Are you a factory,or a trading company?
---We are manufacturer of baler machine,in this line for many years.We have our own factory,and the factory located in Nantong,Jiangsu province.
3,Do you have your own brand?What about your sales experience.
---Yes,we have.Our brand is JEWEL.And we are 21 years factory,has many sucessful experience of this line.
4,What about the warranty?
---This machine is guaranteed for 12 months. Within the guarantee period, any quality fault of the commodity caused by non-artificial reason , we provide free components for replacement. Wear parts are exclusive from this warranty. We also provide technical support for the whole lifespan of the machine.