Q: Where's your factory?
A: Our factory is located in Ruian, Zhejiang Province
Q: What's the difference between "FIXTEC" and "EBIC"?
A: FIXTEC is a registered brand of EBIC tools, for FIXTEC brand items, we can accept both small quantity and OEM orders, EBIC brand products is only for OEM.
Q: How do you control the quality?
A: We have QA and QC department.Before all the products to be purchased , our QA test the products first, if quality is good, we'll sell to our customer.
Our QC will control the quality when goods is being produced on line, and make final inspection before delivery to ensure the quality, package, etc. comply with both of our company and customer's requirement.
Q: Can I get sample for testing?
A. We have to charge both samples and freight cost, and when you place orders, we'll refund your sample cost. Or we can provide free samples to you with freight collect.