Q1: Your factory or trading company?
We are a factory, we provide OEM&ODM services. Some famous foreign supermarkets and we often collaborate.
Q2:You have the ability to do independent research and development?
Our engineering department has 7-10 people, we have the research and development capabilities. We also collect regularly each customer feedback, product improvement and new product development. We also hold monthly new product launches.
Customized brown giant bear stuffed skin animal soft toy
Q3: about our Return Policy:
If you want to exchange the items received, you must contact us within 7 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
Q4: What will you provide services?
If you do not mind, you can tell s the following information, you are factories, wholesalers, purchasing, dealers, consumers or do engineering, design, or home. We can provide a detailed explanation to you. You will also patiently answered every question. We have established a customer complaint side, if you are not satisfied with our service, you can directly tell us via e-mail or telephone. We answer all questions for you.