Q1: Delivery time?
A1: 10~30 work days after receipt of down payment.
If the order is urgently, we will push our workshop to finish ahead of schedule.
A2: Wooden cartons suitable for International transportation
Q3: Warranty and repair?
A3: 1 Year and lifetime maintenance.
Q4: Complaint solving process
A4: Find your salesman-Salesman provide solution (If it's our responsibility, we will resend substitutes or return money or provide discount for your next order, etc.; If it's shipping company's responsibility, we also will help you until the problem is resolved.
Q5: Payment method?
A5: T/T, Western Union, Paypal, etc.
Please feel free to contact us if any more questions.