Q: Hello! Are you a direct printing factory?
A: YES ! We are a professional direct OEM printing factory in China since 1992. We have more than 25 years printing experience and do one-stop printing service!
Q: For quotation, what specifications do you need ?
A: We need to know the Size ; Page numbers; Cover; Binding; Finishing; Quantity .
Let us know more about your products, we can give you suggestions and options , you will get more better price then.
Q: What about artwork ? How can I send it to you ?
A: 1. We prefer PDF files in CMYK format and at least 300 DPI with 3mm bleeding to ensure high quality printing work..
Other format such as Indd, AI,PSD are also fine for us .If you supply simple files like PPT , word, JPG, we also can help you to adjust the files well for printing .
2. You can send us the files via DROPBOX, wetransfer, hightail, yousendit.
Q: Can I get a sample before place a order and how many days I can get the sample?
A: Yes, you can. We will supply you 1set digital sample for FREE and send it to you by Fedex express in 2-3days after we got your files.
Q: What is your leading time for mass(bulk) printing?
A: We usually take 1 week to finish the whole job after proof confirmed for normal orders. For more than 100000 copies orders , we will discuss the timeline then.
Q: Will you sign a contract for protecting client's copyright and printing right?
A: Yes, we will, before we start to print, we will sign NDA with you.
Q: Will you send us some previously printing samples or paper stocks to check your printing quality ?
A: Yes, we can. We will send you samples for FREE, no other charges.
Q: How can your company ensure me good printing work?
A: We have our own QA department do the strict QC in the whole process to ensure every step perfect to go forward
Q: If we got the mass printing and find some problems , how can you handle this situation ?
A: No worries about printing quality, we have our strict QC department to control the whole process closely. Any printing quality problems about your products we will help you to fix the problem here, if you cannot use them at all, we will reprinting for you as well .