1. What shape can my products be?
Any shape you want. We custom manufacture all of our products from scratch, so we can make them any shape, any size and any
2. What kinds of products are you offering?
As a professional manufacturer & Wholesale for promotional & gifts items.
The range of our products includes Lapel pins, Badges, Cufflinks, Medals, Tie clips, Keychain, Military coins, embroidery patches,
lanyards and our extended products includes soft PVC keychain, magnets, tin button badges, bottle openers etc.
1. I don' t have a design, can you help?
Yes, all you have to do is email us your ideas, fax a sketch or mail us a rough drawing of what you want and we'll send you a
production proof for your approval before you order.
2.When can I get the price?
We usually qoute within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in
your email so that we will regard your inquiry priority.
1. I have a design, how can I send it to you?
You can email us, fill out a free quote, fax us a copy or mail us a picture. Our free quote is the preferred way. We accept all
types of file formats; including ai, eps, jpg, pdf and others.
2. I' ve never ordered pins before. How do I start?
It's easy. All you have to do is fill out a free quote, send your design and tell us how many pins you want to order. If you don’t
have a design, we can help create it for you, most of the time for free!
3. What is the minimum order quantity (MOQ)?
Generally, We request a MOQ for 100 pcs per model per size for production.
For stock item, we don't request.
4. How To Order ?
Import from China, It can not be more easy even you are not a company and have no import license, We can deliver the goods to your
hands by FedEx/DHL/UPS or By Air.
It is so easy like following steps:
a). Tell us which items you are interested in or what you need us to do for you by E-Mail / Call / Fax ;
b). We will send our quotation to you based on your requirements;
c). We will send a sample to you for testing after confirming the price ;
Ordinarily, you will have to pay the sample charge, but it can be refunded when you confirm the order.
d). We will start mass production after receiving your confirmation for the sample;
e). We will ship the goods to you once the goods are ready.
1. What is your production lead time?
1). for sample: 7 days upon receipt of your confirmation for sketches or samples
2). for mass production: within 14-21 days upon comfirming the samples, it depends on the quantity.
1. What guarantee do we have since advance payment is required?
We are Not aim to to do once-business. We are going to build strong and long term relationship with all of our clients . Our
success is based on customers' satisfaction. Further, each order has a SOP (Standard Operation Procedure) to follow. Production is
only proceeded after all details have been confirmed. We do 100% inspected before shipment, and take responsibility for default
goes beyond acceptance.
2. What kind of payment do you accept? Do you accept the payment through Credit Card or Pay pal?
T/T, L/C, Credit Card are available.