Q: Are you trading company or manufacturer ?
A: We are manufacturer,we started our factory from 1993,we have two factory and over 300 workers
Q:What is the payment terms acceptable ?
A: Normally T/T is appreciated. L/C for old customers only.
T/T: 30% deposit before production, balance before shipment.
L/C at sight
Q:When will my order be delivered?
A: You'll see the estimated delivery lead time on the PI. For OEM order, usually deliver within 45-60 days for the frist order, and the second order will be 30-45 days.
Q:What is the MOQ of our products:
A: If you want to do OEM , we require 3000 pcs/per size for brass padlock and 6000 pcs/per size for Iron padlock , 1200 pcs/per size for stainless steel padlock, if you can not get the MOQ for the first time , you can pay us $100 mould fee per size and we will return it back when the total quantity get to our MOQ.
If you want to buy our brand , the MOQ is $5000 for total value and if we have stock ,we can deliver the goods at once.
Q: After-sales service ?
A: We take responsibility for any orders. We do 100% inspection during production and pacing.kag