1. There are have our “Genuine Logo” & Unique NO. in the shelter inside of our products, and so on you can find the information of this product from our website.(www.ecolorpack.cn).
2. There is a Quality assurance card inside the packaging carton, you can find some information and service hotline from the card.
3. You can call the service hotline or go to the website to complaint & proposal if you are not satisfaction.
4. We have 2‰ spare parts to you, if there are not enough because of quality problems, please go to our website to proposal and note it, also send back the failure products to us, we will add to more spare parts to you in the next order.
E color Packing Co., Ltd. is a packaging company which was set with the design,development,manufacturemarketing,and aftersales, which providing customers with topgrade leather box, beautiful gift box, moon cake box,specialty printing, PVC printing, greeting cards, various types of magnetic cards and IC card, POP advertising licensing legislation and other products and services, include paper box, wood box, plastic box, all kind of food packaging.
How can i place an order?
You can contact any of our sales person for an orderPlease provide the details of your requirements as clear as possible. So we can send you the offer at the firsttime. For designing or further discussion, it is better to contact us with alitalk, MSN messenger, Skype
2. When can I get the price?
Usually we quote within 24 hours after we get your inquiry.
3. How can I get a sample to check your quality?
After price confirmation, you can require for samples to check our quality.
Free for a blank sample to check the design and paper quality, as long as you afford the express freight.
For printed samples, we will charge $30-$100 to cover the cost on film&printing.
4. What kind of files do you accept for printing?
AI, PSD, CDR forms.
5. Can you do the design for us?
Yes. We have a professional team having rich experience in gift box design and manufacturing. Just tell us
your ideas and we will help to carry out your ideas into perfect gift boxes.
6. How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 days.
7. What about the lead time for mass production?
Honestly, it depends on the order quantity and the season you place the order. Alway 7-15days