1. About product quality:
We have a team of QC to control and inspect every products to ensure that it is in perfect condition before delivery. Because we compeletely understand that it will be a great trouble if our products have any problems during the selling at your end .
2. About warranty:
(1) Online customer service: customer can contact each sale staff online if they meet any questions, and our staff will give you recommend and advises. Any problems will be solved at first time.
(2) Engineer analysis: Our engineer have more than 10 years experience ,we have new products development department
3.About sample :
We can provide free sample for you testing , you just need to pay the shipping cost . For customized samples, you need to pay the sample cost and shipping cost, sample fee we will refund to you after you place the order .
4. About Shipping & Freight:
we can provide door to door express, like DHL, FedEx, EMS, TNT, etc with prepay freight cost or collective account. Customer also can let your shipping agent to contact us, and we will do our best to cooperate with them.
5. About Customization:
If customer have any needs of customization or OEM service, please contact our staff for more information. For appearance change, like Logo, outlook adding, print, language, it would be easy to achieve. For ingredient change,please arrange sample for us .