1. Q : Can you make customized products and customized packing?
A: Yes.We made a lot of customized products for our customer all the time .
And we made new toolings for our customers also for producton of new products.
About customized packing,we can put your Logo or other info on the packing.
But just have to point out that ,it requires MOQ.
2. Q: What kind of payment do you accept ? Can I pay RMB ?
A: We accept T/T(Wire transfer),Western Union and Paypal.
And you can pay in RMB. Sure.
3. Q : What about your delivery time?
A: We have a lot of products in stock.We can send the stock products in 3 work days.
If without stock,or stock is not enough, we will check the delivery time.
4. Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS.That’s a
Door to Door service.
For big packages, we will send them by Air or By ocean.
We will use good packing and ensure its safety.
We will be responsible for any product damage caused in delivery.
5. Q: Do you have any warranty of your product?
A: We have a warranty of one year.
6. Do you have a catalogue? Can you send me the catalogue to have a check of all your prodcucts?
A: Yes, we have the catalogue, please contact us online or send us an email for sending the catalogue.
7. Do you have a price list? I need you price list of all of your products.
A: We do not have a price list of all of our products. Because we have so many items, and it's impossible to mark our of the price on a list and the prices are a;ways changing, please feel free to contact us for further details.
8. Can you offer a sample?
A: Yes, we can offer the free sample, but we do not bear the freight cost.