1. How long is the delivery time of your machine?
The delivery time is within 20-30 working days. But if the project is very large and clients have some special requirement about the equipment, the delivery time will be extened.
2.What are the payment terms?
The payment terms are L/C, T/T, D/A, D/P and other.
3.What is the minimum order quantity of your machine?
1 set. Our service will be to satisfy the needs of every client.
4.How long is the warranty period about machine?
Our machine warranty period is 1 year. Wearing parts and problem coursed by worker's wrong operation are not included.
5.What is the after sale service of your company?
We will provide foundation drawing to the clients for installation. Besides, we can provide installation service, workers training service, etc.
6.Can you provide wearing parts?
We have four casting factories that specialize in producing wearing parts for our clients. If your machine are not manufactured by our company, please provide us the wearing parts drawing.
7.Can you provide me a solution and quotation?
Of course. Please give us your details about project, raw material, the capacity, max feeding size, the output size, the usage of final products, etc.