Q1. What is your terms of packing?
A: Generally, poly bag, white box , color box, egg divided ,display box etc ;. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T / Western union / paypal / Alibaba Trade Assurance
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CNF, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 10 to 20 days after receiving your advance payment. The exact delivery time depends on the items request and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the courier cost.
Q7. Do you test / inspection all your goods before delivery?
A: Yes, we have 100% test before delivery .
We can replace goods or refund money if the product is high defective .
We can replace goods if the product the damage is caused by transportation
Clients also could arrangement the 3rd part inspection before delivery to ensure the goods quality reach request .
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from , no matter the order quantity big or small .