Q1. Do you have factory?
A: Yes, our factory is in Jingye industrial zone, Baiyun District, Guangzhou,China. Welcome to visit!
Q2. When can I receive the product after the invoice paid?
A: We can send you goods 1-2 days after payment received. It will cost 3-7 days for shipping via DHL Express.
We'll show you the photos of the products and packages before shipping.
Q3.What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
Q4. What's your MOQ?
A: Our MOQ is only 10pcs per design. When you order more, the price will be lower.
Q5. Can the color or size be changed?
A: Yes, of course! Please feel free to leave us message of what color or size you need. The arwork or mock up will be sent as soon as we can. It usually cost 12 hours when working days.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery. And before this, we have 6 Quality Control process, high quality assurance you can get.
Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.
Q8. Can you do the custom design motif?
A: Yes. OEM & ODM is welcome! Please provide pictures of your design and mention the color, size, quantity.