1. Are you a factory?Where is your factory?
Re: Yes, we are a profassional manufacture of led strips in shenzhen china,with over 8 years overseas marketing experience,and we have a subsidiary which are specialized in led indoor lighting .Wellcome to our factory.
2. What kind of OEM do you provide?
Re: OEM design/packing/length/Color/ornaments shape/open mould when request. If you need us design your logo and brand on the product pls advise us your ideas.
3. Can I have samples to test?
Re: Yes, sample available.
Sample cost can be refundable after order confirmation when your quantity of the order reaches MOQ.
4. What's the payment method you accept?
Re: Usually by T/T. You can also pay by L/C, Western Union, Paypal and so on.
5. How about the warranty?
Re: 5 years, 3 years, 2 years, 1 year,etc. Also can depend on customers’ requirements.
6.What is Delivery Time?
Re: 7~10 days or 10-15 days for normal orders; fast shipping for exact delivery time needs to discuss according to your order list ; for big & special orders,we both can negotiate.
7.Do you attend the Exhibitions?
RE: Yes.we attend Canton Fair; Guagnzhou International Lighting Exhibition; HK Lighting Exhibition,; Germany Frankfurt Lighting Exhibition; Lumi Bat In Lyon-France; Argentina Buenos Aires International Lighting & Building Exhibition,etc,International Exhibitions.
8. What is the MOQ?
Re:LED Strip Lights : 1000 meters .Blister Package LED Strip Lights : 500 sets.Blister Package LED Rigid Bar Lights : 300 sets.LED Tubes : 500 pcs .LED Bulbs , LED Spotlights & LED Candles : 2000 pcsAccessory for LED Strip Lights : 5000 pcs.
9. What is the package?
Re: Plain White Box; Colorful Box,Blister Package,etc , other designs. Also you can offer your own designs, you can also come to us for exact pictures for packing.
10. What is your shipping method?
Re: UPS,DHL,Fedex,TNT or EMS or Shipping by Air; Vessels by Sea or Domestic Shipping.