Q1. Why do you order from us?
Can provide you one-stop shopping with wholesale price.
Q2. How can we promise you the quality ?
Each of our products will be FULL tested and Inspected before it shipped,
QC from third department is highly welcome.
Q3. Why the goods take so long to arrive my place?
That depends on the way of shipment.
If by ship, it is no wonder that that will take longer time to arrive you compared with air.
Q4. How can i select the goods and know the price?
Contact with us by trade manager, email or phone.
Tell us the details of the product you need, then we will reply you within 24 hours.
Q5: What's your usual payment term for orders?
A: We accept terms of T/T in advance or L/C at sight, and T/T preferable under US$20,000.
Q6: Can we have our logo or company name to be printed on your products or the packaging..?
A: Yes, you can. We can print your Logo and company name etc in our products by silk screen printing according to your artwork design, and the minimum quantity for silk screen printing is 2000 units per logo. You can send us the artwork by email in JPG, TIF, AI, EPS, TIFF or CorelDraw formats.
A: 1.Inquiry can be sent when client are interested to our company’s products via internet.
2.Inquiry will be conducted via fax, email and chat online. Oral inquiry will not be accepted so as to ensure a real and exact price inquiry.
3.In terms of inquiry via fax, please put down detailed contacts and requirements to related products, including name of products, size, usage of products and quantity.
4.In terms of inquiry via fax, please put down requirements to related products, including name of products, size, usage of products and quantity, and it would be better if picture or chart is attached. (CAD/PRO-E/3DMAX/CDR)
5. Online price quotation is carried out by professional sales via MSN/SKYPE/QQ/ALIBABA. Please refer to our Website and business card to get exact contacts.
Q8: How much the courier freight will be for the samples?
A: Courier freight depends on the quantity, weight and carton size and your area.
Q9: How could I get samples?
A: We can provide samples if you have a Fedex or DHL account or other courier freight collectable account and agree to pay the courier freight. or, you send us the samples charge together with the courier cost by T/T.