1.How can i get a free artwork design ?
You could offer vector graph in PDF,CDR,AI or EPS, we will make out free artwork for your checking within 12 hours
2. Can i get a sample ?
Free stock samples can be offered, but with freight collected. in order to save shipping cost, we suggest that sample picture approved before mass production.
3. What's the samle and delivery date ?
Sample within 7 days, Delivery within 12 days.
4.How could I pay for you?
We accept Payal, Western Union, and T/T, Alibaba online .
5. How will you ship out the finished lanyards?
DHL,UPS,TNT,FEDEX, and by air/sea for larger quantity.
6.Will I pay the mould charge if I re-order?
No, we will keep your mould 1 year.
7. What shall I do if the parcel is broken/lost?
Fistly, take pictures of the parcel and email me. We will ask for a claim for the Express company. Than we will discuss whether we re-produce the broken lanyards or discount in following orders.